In the presence of Brig. Jamal Bin Aadid AL Mheiri, acting director general and Brig. Rashid Khalifa AL Buflasah, assistant director for Smart Services, workshops launched by “Himma Hatta Al Qimma” Initiative continue to take place, in line with DCD’S GHQ preparation efforts to participate in Dubai Government Excellence Program (DGEP) 2020, Pioneering entity category. 

Two different workshops branded as “Government Services” and “Digital Government” were conducted.

Afaf Jassim director of Strategy and Future, and chairperson of HHA’S initiative team, has demonstrated in convened workshops, illustrative explanation of axis related standards, how to implement (Efficiency) form, to achieve indicators, and identify challenges and development initiatives.

Brig. Bin Aadid confirmed that , workshop has focused on DCD”s operations to design and deliver advance services to the customers and institutions, in accordance to standards that assure happiness, positivity and quality life, and following up ongoing improvement operations, working to achieve main objectives of Government services, connecting them with the strategy, designing strategic and operational performance indicators before it is linked to strategic plan, and relying on innovation and invention in delivering best services that meet customer’s aspirations.

 For his part, Brig. Rashid Bu Alflasah, pointed to the importance of HHA’S workshops .its influential role in clarifying min points before the assessment time begins in next March, confirming that Digital Government workshop has included all aspects, through which we concentrated on digital maturity level, and the extent to which policies and plans ate designed and implemented in Dubai Civil Defense , to support digital transformation of all services delivered, in a way that its strategy and Dubai Smart Government goals are implemented, making it possible for  them to take the lead.

He added, work in digital transformation is all most nearly to finish by using smart applications, as our department must be paperless organization by 2020.

Bu Alflasa also indicated that search and development points in smart and secure electronic transformation already activated in cooperation with other concerned bodies, work to apply innovative technology to achieve innovation operations, linking DCD’S smart electronic services with other Government entities, to achieve the smart objectives of Dubai Government.

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