Dear Customers, thank you for using our services.
Now, you can reach us from anywhere at any time through one of the various communication channels we have:
Please click the small Icon Below to move to your required service directly without scrolling down.
Emergency
In case of emergency, please call us at 800 800 80 clock
Customer Care Contact Center
We launched the General Administration of Civil Defence in Dubai call center around the clock to serve you better. You can contact us in times of official working hours at the following number: +971 800 800 80
Fax
You can communicate via fax around the clock, at any time of the day at the following number +971 4 2166616 and we will respond to your inquiry within 24 hours.
Email
You can communicate via e-mail around the clock, at any time of the day at This email address is being protected from spambots. You need JavaScript enabled to view it. & and we will respond to your inquiry within 24 hours.
Mail Address
If you want to send us any document you can send it to us at our postal address:
Al Qussais, Dubai
P.O. Box 20723
Dubai, UAE
Al Qussais, Dubai
P.O. Box 20723
Dubai, UAE
Location and Working Hours
Our main office in Al Qusais Dubai - located .. view our site map.
list all offices of our customer service, with working hours
Suggestions & Feedback
Your suggestions and feedback are extremely important to us.
1- E - suggestions to visit the Government of Dubai Smart E - suggestion System.
2- E - Complaint to visit the Government of Dubai E - Complaints Smart Mail System.
3- if you have any comments or issues related to the quality of www.dcd.gov.ae on the Internet,
please use the feedback form below to communicate with us.
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