In his comment on Dubai Civil Defence’s  annual report book 2015, Major General Expert Rashid Thani Rashid ALMatrooshi confirmed  institutional performance indicators have showed sustainable performance development is moving at steady pace  towards achieving its strategic goals and objectives.. which also means Civil Defence developmental strategic plans  were successfully implemented during last ten years.

“The average response time for all large, , medium and minor accidents achieved was (9.17) minutes, and the average firefighting time recorded was (17.67) minutes, total number of accidents reported was 416, out of which 91.8% was classified as minor, 4.5%  as medium and 2.6% as large”. Al Matrooshi added.

“While the total number of injuries per 100000 of the population  was estimated at 1.42 injuries, accident rate per 100000 of the population was said to be 10.07 persons, incoming calls to operations room was 100% attended  within the expected time frame , transformation of Civil Defence services was 100% done, total number of trained public per 100000 inhabitants  is 10,465 persons and percentage of jobs emiratization  reached 57.82%.” Al Matrooshi noted.  

“ Regarding Smart  preventive services, 65.774 buildings and establishments have been electronically surveyed  to ensure fire and public safety is maintained, smart fire protection devices were installed in 56.921 buildings and establishments, 44.277 buildings and establishments were connected to electronic central operations room as well. 6,729  different alarm reports including fire alarm, reports of elevators not working and reports of fire sensors failure has been received by central operations room since 2008”. He said.

“In 2015 ,757 evacuation drills were conducted for more than 365.443 persons. About 518.206 persons were benefited from the launched community awareness programs. As a part of these program, more than 265 schools have been visited by  awareness teams to implement Khalifa program for students empowerment, covered 41,548 students.

35,661 smart transactions delivered to customers and 418 support messages forwarded to them” AlMatrooshi added.
The average service delivery time at Customers service center achieved is 4.02 minutes and average waiting time achieved is 6.08 minutes, while  total smart transactions carried out is estimated at 35,661 transactions.

Annual report book  contains scientific analysis of ( Address hotel fire),  including  excerpts of honoring ceremony of fire fighters who participated in battling the blaze by H.H. Sheikh Mohammed Bin Rashid, vice president, prime minister and ruler of Dubai, as well as from H.H. Sheikh Saif Bin  Zayed ALNahyan Deputy Prime Minister and Minister of Interior speech at World Government Summit, in which he evaluated firefighter performance. Factors addressed in the analysis were pre accident circumstances, phases of development, challenges faced by firefighters , rescue and evacuation plan, confined and control the fire in a standard time without serious injuries and other factors helped to achieve this result which made the whole world amazed.  

ALMatrooshi Indicated That:

The strategy of Future Civil Defence (Smart Civil Defence) is based on basic pillars, to bring future into present, by implementing integrated system of best practices.. such as:
• Setting interactive plans, variable responsive approaches, innovative methods, advanced means and latest technologies in order to spread innovation culture and giving way to initiative employees to express their creative ideas in a systematic way.
• Working tirelessly to make people happy.. by delivering useful community awareness services across all the categories in the society and workers at different economic, educational, health and service sectors. Ensure all buildings and establishments are fitted with latest electronic fire safety systems and provided with effective firefighting equipments to reassure protection of lives and properties. Implementing supportive services that meet customers and workers satisfaction.
• To achieve 4 minute response time by 2021 for more than 80% of accidents, as compare to response time achieved in 2015.
• Updating approved standards for the three main operations and supportive services to ensure sustainability of best methodologies already achieved in these fields.
• Enhancement of professional training methods for all candidates in accordance with international training curriculums applied in Emirates Academy for Civil Defence Sciences, through daily training programs and conducting evacuation drills to wider sectors of community.
• Enhancing ties with strategic partners in both public and private sectors.
• Utilization of latest technologies in all fundamental and supportive operations to ensure good quality performance, excellent results and customers and employees satisfaction are achieved.

On behalf of the Maj.Gen.Expert Rashid Thani ALMatrooshi, Director of Dubai Civil Defence, Lt.Col. Expert Hussain Mohammed ALRahumi, member of technical specification advisory committee at Dubai Civil Defence has handed over one copy of both ( Fire Station Standard Operating Criteria Guide) and ( Emirates Guide For Civil Defence’s Vehicles & Equipments Technical Specification) to His Excellency Saeed Mohammed ALtayer, Dubai Water and Electricity Authority Managing Director and Chief Executive Officer, during his visit to DEWA main office, in the presence of Mr. Waleed Suleiman, Deputy Executive Chief of Strategy and Business Development Sector and Mrs. Khawala ALMihairi, Deputy Chief of Marketing & Corporate Communications Sector.

Lt.Col.ALRahumai conveyed, during the meeting, the compliments of Maj.Gen. Expert ALMatrosshi to His Excellency Saeed Mohammed ALtayer, then delivered a brief introduction about the two Guides prepared by national specialized teams of from Dubai Civil Defence.

From his side, Mr. ALtayer expressed his thanks to Maj.Gen. ALMatrooshi, Director General of Dubai Civil Defence, for their exerted efforts and the positive cooperation established with DEWA. Also praised the achievement of the two Guides in accordance to international scientific standards and in a such way that proper decisions can easily be made by planners and executives.

““In line with its full commitment to improve Government working system, and to enhance happiness of community DEWA cooperates with other international, regional and local entities, private and public departments, and in harmony with the directives of H.H. Sheikh Mohammed Bin Rashid ALMaktoum, Vice President and Prime Minister and Ruler of Dubai to embed excellence and innovation method in Governmental departments, besides its own strategy aiming at establishing institutional excellence as per international standards. DEWA and DCD work together in a number of projects and initiatives to raise awareness levels among citizens and residents to implement higher levels of health, safety and security measures.” Said ALtayer.

In the same respect , Maj.Gen.Expert ALMatrooshi confirmed that integrated ties between the services delivered by DCD and DEWA constitutes fundamental pillar for safety strategy in Dubai. Since DEWA provides the buildings with required infrastructure of safe energy , and DCD provides fire and safety required infrastructure, so they are together partners to ensure safety for all.

He added:“ Both Fire Station Standard Operating Criteria Guide and Emirates Guide For Civil Defence’s Vehicles & Equipments Technical Specification ,prepared by our staff addressed the potential needs of our department in one hand for vehicles and equipments, and in the other hand the importance of integration between equipments and well trained and qualified human force, administrate system, creative functional and monitoring missions and inductive working environment.”

Maj.Gen. Expert Rashid Thani ALMatrooshi, Director General of Dubai Civil Defence confirmed, while addressing the eulogy ceremony of valiant firefighter martyr Jassim Essa AlBloushi, attended by Civil Defence officers and directors, during which he named one of Emirates Civil Defence Academy halls after him saying:

Martyr AlBloushi, who died while battling aircraft blaze at Dubai airport on 03/08/16, will remain a symbol of self-sacrifice for others and nation, to become one of the long list of Civil Defence martyrs who sacrificed themselves to protect others’ lives, properties and national wealth during Civil Defence long history.

Maj Gen Al Matrooshi also hailed all previous Civil Defence personnel who have lost their lives in the line of duty, sacrificing their own selves in order to protect and save lives, and preserve public wealth and private property.

"Civil Defence is a profession of difficult tasks and sacrifices, which requires a high degree of courage, responsibility and selflessness. Jassim is one of the brightest examples of this unique role," Al Matrooshi said.

"The highest form of generosity and sacrifice he displayed will make him a role model for the new generation and all successive ones of Civil Defence men, who will get to know these values from the start of their careers, when they enter the Academy," Al Matrooshi noted.

The Civil Defence not only trains and qualifies men in professional life-saving, fire-fighting and other security aspects, but also on the national values of sacrifice and responsibility, discipline and courage, pointed out Al Matrooshi. All types of Civil Defence work are noble humanitarian missions, he said

Maj.Gen. Expert Rashid Thani AL Matrooshi, Director General of Dubai Civil Defence honored the committee which has prepared the technical specifications of vehicles and equipments used by Civil Defence under his direct supervision and follow up.

He praised the role of the committee in required data collection. Information analysis and identification and satisfaction of technical standard needs of Civil Defence related vehicles and equipments.

“the importance of this Guide is derived from its inclusiveness of all fire and rescue equipments, personal protective clothes at accident scene and for being a unique initiative in Middle East and Gulf region. National cadres assigned to prepare the Guide were keen to provide particular technical specifications of each vehicle, equipment or apparatus, in addition to technical performance assessment standards of each and measurement fire and rescue teams competencies for using these equipments”. emphasized ALMatrooshi.

He urged also to update these standards in accordance to latest international inventions in Civil Defence vehicles and equipments technology and industry, implementation of technical and administrative methods to identify functional feasibility of each vehicles or equipment, rigorous commitment to apply maintenance and repair schedules to ensure compliance of each one to operational designing standards. Adding, concerned technical committees should select equipment and apparatus according to the specifications and standards set in the Guide. Courses to train technicians to understand and implement Guide contents is very important. Vehicles and equipments are classified as follows:

*Vehicles technical specifications

*Hand tools technical specifications

*Electro-mechanical equipments technical specifications

* Hose reels, accessories technical specifications

*Specialized equipments technical specifications

Committee members honored include Lt.Col. Pilot ExpertHussain Mohammed ALRahoumi, Lt.Col. Pilot Expert Osman Mohammed Ahali, Lt.Col. Suliman Abdullkarim, Ist. Sergeant Major Hassan Ali Mohammed ALihya, Senior translator Mahmoud Abduljwad and Graphic designer Ramesh Chittezhithillam