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ABOUT US

Dear Customers we thank you for using our services.
Now you can reach us from anywhere at anytime through one of our various communication channels we have.

Dubai Civil Defence GHQ is keen that its official website becomes a professional supportive  source to all firefighters worldwide, an awareness center  for spreading preventive culture across the society, a guideline for all private & public sectors dealing with Civil Defence, a window introduces its new services, and showcases the humanitarian pattern of firefighters’ risky profession. Cheerfully invited to visit our website and contribute in its development through your valued comments.

Lt. General Expert / Rashid Thani Al Matrooshi

Director-General of Dubai Civil Defense


Our Vision

To have the United Arab Emirates as the best country in the world in achieving safety and security.

Our Mission
To work effectively and efficiently towards enhancing the quality of life in the UAE community, through smart delivery of safety and security services within an innovation-driven environment to protect lives, honors, and properties.

Our Values
1- Loyalty.
2- Tolerance and good treatment.
3- Transparency and integrity.
4- Professionalism.
5- Team work.
6- Leadership and innovation.
7- Justice.

We want to hear from you

Emergency

In case of emergency, please call us at 997 clock

Customer Care Contact Center

We launched the General Administration of Civil Defence in Dubai call center around the clock to serve you better. You can contact us in times of official working hours at the following number : 800997

Fax

You can communicate via fax around the clock, at any time of the day at the following number +971 4 7052041 and we will respond to your inquiry within 24 hours.

Email

You can communicate via e-mail around the clock, at any time of the day at ccs@dcd.gov.ae and we will respond to your inquiry within 24 hours.

Mail Address

If you want to send us any document you can send it to us at our postal address: DCD HQ, Dubai P.O. Box 11377 Dubai, UAE

FIRE STATION

Al Barsha

Phone: +971 4 705 2829
Working Hour: 24/7
Fax: +971 4 705 2848
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Hamriya

Phone: +971 4 705 2601
Working Hour: 24/7
Fax: +971 4 705 2622
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Karama

Phone: +971 4 705 2701
Working Hour: 24/7
Fax: +971 4 705 2721
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Marsa Station

Phone: +971 4 705 2623
Working Hour: 24/7
Fax: +971 4 705 2623
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Quoz

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Qusais

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Rashidya

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Etihad

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Ras

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Emirates Martyrs

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Hatta

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Port Saeed

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Mizhar

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Dubai Industrial

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Dubai Parks

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Expo

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

EXPO Point

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Jabel Ali

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Jabel Ali Industrial

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Al Lisaili

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Nadd Al Shiba

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Zabeel

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

Marine Fire & Rescue

Phone: 800997
Working Hour: 24/7
Fax: 047052041
P.O.Box: Dubai - 11377
Email: ccs@dcd.gov.ae
FAQ's Please Click Here
Location Map Please Click Here

CONTACT US

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CONTACT US CONTACT US

Contact Us

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997
+971 800 997
+971 4 7052041 - 24/7
customer.care@dcd.gov.ae & info@dcd.gov.ae
Arc, P.O. Box 11377 Dubai, UAE
Contact center receives your call 24 X 7 X 365

NEWSLETTER Newsletter

Page last updated 17.01.2023

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