Privacy & Security:

Dubai Civil Defence is committed to meet customer satisfaction and promote Dubai as the preferred choice of business and industry. We, therefore, realize our obligation to protect the privacy rights of all our customers, who are visiting our web site.

DCD Security & Privacy policy addresses the DCD's practices related to information collection & usage of your personal information.

Information Collection & Usage
DCD does not collect any personal information about you when you visit the DCD web site unless otherwise specified or you choose to provide this information to us. However, we collect and store the following information (logs) automatically:

• The IP address, from which you accessed the Internet
• The date and time you access our website
• The pages you visited (recorded by the text and graphics files that compose the page)
• Location with country flag tag through CMS Firewall.

We use this information solely for statistical and monitoring purposes. This helps us identify which service is most / less interesting to our visitors, as well as identifying web site performance.

We may use third-party tools or software for conducting statistical analysis; however please note that only certain pieces of aggregated, non-personal information, such as the number of users who accessed our website, or pages most visited, etc are collected. Such information does not identify you individually. We will keep all collected information confidential except where disclosure is enforced or required by law, or as part of the requirement to protect the rights or properties of DCD.

Security of Transactions
Please be assured that this site has security measures in place to protect the information you provide us. We use encryption methods to protect all information, which is deemed to be sensitive, or any other data that should remain secure to meet DCD's, federal or local legal requirements.

Links to third-party websites:

However, we are not responsible for the following:

• Accuracy of the contents of these sites
• Their mechanisms for information collection & usage

If you connect to any other site through DCD's web site (www.dcd.gov.ae), you need to read their Security & Privacy Policy to determine their practices related to information collection & usage.

LIABILITY RESTRICTIONS:
DCD is not responsible for any technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed transmissions. It assumes no liability for any direct, indirect, incidental, punitive, consequential or psychological damages as a result of visiting or using its Web site or loss of services, income or welfare resulting from any virus that may infect computer equipment used to access its sites. Under no circumstances will DCD be liable for any damages or injury that result from the use of the materials on this site and the user shall indemnify DCD from & against all liabilities resulting from the user's failure to observe these terms and conditions.

Security & Privacy Policy Changes
DCD reserves the right to change this Security & Privacy Policy at any time. The latest version of the Security & Privacy Policy will be always published to the DCD web site.

Privacy Intrusion:
If you doubt that your privacy is being compromised, do:
1. Close all tabs and windows you are browsing.
2. Change your password immediately.
3. Inform us through by email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +971-4-705 2104.

Disclaimer:
DCD is not responsible for any technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed transmissions. It assumes no liability for any direct, indirect, incidental, punitive, consequential or psychological damages as a result of visiting or using its Website or loss of services, income or welfare resulting from any virus that may infect computer equipment used to access its sites. Under no circumstances will DCD be liable for any damages or injury that result from the use of the materials on this site and the user shall indemnify DCD from and against all liabilities resulting from the user's failure to observe these terms and conditions. DCD does not warrant that information currently accessible is up-to-date.