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Smart Monitoring System - Dubai Civil Defence




  • 24x7 Smart Monitoring Subscription

    Sunday,22 July 2018

    Service Description

    Service assist the customer to initiate the 24x7 Smart Monitoring System subscription request for a building.  Service also assist the customer in knowing the application status of their Subscription.

    24X7 Subscription will serve as the clearance letter and is required to obtain the Final Clearance Certificate. The validity of the subscription is only 1 year. 

     

    Service Beneficiaries

    Building Owners, Tenants, Contractors, Consultants

     

    Service Category

    G2G, G2B

     

    Procedure

    Online Procedure

    1. Submit the application by selecting the 24x7ID.
    2. Select the Category and submit the application.
    3. Upload the required document set.
    4. Bills are normally within 1 working day after document inspection.
    5. Each subscription request is provided with a reference id for the customer to know their application status.
    6. Complete the application payment to complete the subscription procedure.

    Offline Procedure

    1. Visit Customer Happiness Center and provide the 24x7 ID..
    2. Provide the required document set.
    3. Provide information regarding the building and confirm the category.
    4. Bills are normally provided within 1 working day after document inspection.
    5. Make payment at counter by providing the application number.

     

    Document Type

    Specifications

    Affection Plan    

    Land Department Paper (Copy)

    Site location map

    Copy

    DCD Approved maintenance contract for Fire, Safety Systems and Central Gas System

    Copy (if available)

    DCD approved as build drawings

    Must be in AutoCAD / PDF, on CD, highlighting below details:    

    • Location of the Fire Alarm Control Panel
    • Wet/Dry riser + Hose reel
    • Pump room
    • Entry and Emergency Exit points
    • Command Control Center (if exist)
    • Breaching inlet location

     

    Fees Value (in AED)
    Application Fee Included in final subscription bill
    Subscription Fee Included in final subscription
    Knowledge Fee 10 Aed
    Innovation Fee 10 Aed
    Administration Fee AED21 (VAT inclusive) – if paid at Customer Happiness Center
    Service Fee AED52.50 (VAT inclusive) – if paid at Customer Happiness Center

     

    Department Responsible

    Smart Services Department

     

    Link:  https://portal.dcd.gov.ae

    Hits :  118
  • 24x7 Smart Monitoring Renewal

    Sunday,22 July 2018

    Service Description

    Service enables customer to request renewal invoice of their premises subscribed to 24x7 Smart Monitoring System.

    Annual renewal is mandatory by Federal Law 24/2012

     

    Beneficiaries

    Building Owners, Tenants, Contractors.

     

    Service Category

    G2G, G2B

     

    Procedure

    Online Procedure

    • Submit the application by selecting the 24x7ID.
    • Complete Payment.
    • Also user can search for renewal with invoice number.
    • Select Invoice.
    • Complete Payment

    Offline Procedure

    • Visit Customer Happiness Center and provide the 24x7 ID or Invoice Number.
    • Make payment at counter by providing the application number.

     

    Document Required

    N/A

     

    Fees Value (in AED)
    Monitoring Fee As mentioned in the renewal bill
    Knowledge Fee 10 Aed
    Innovation Fee 10 Aed
    Administration Fee AED21 (VAT inclusive) – if paid at Customer Happiness Center
    Service Fee AED52.50 (VAT inclusive) – if paid at Customer Happiness Center

    Departments Responsible

    24X7 Smart Monitoring System 

     

    Link:  https://portal.dcd.gov.ae

    Hits :  519
  • 24x7 Building Registration

    Sunday,22 July 2018

    Service Description

    Submit building registration application with all prerequisite.Service assist the customer to generate a unique ID against their building by providing the required information. The unique id should be used to apply for any building related service in DCD Portal.

     

    Beneficiaries

    Building Owners, Tenants, Contractors

     

    Procedure

    • Submit building registration application with all prerequisite.
    • Obtain your 24x7 ID.

     

    Documents Required

    Document Type

    Specifications

    DED (Trade) License (if Tenant) – Mandatory       

    ORGINAL or COPY or ANY OTHER SPECIFICATION         

    Tenancy Contact (Ejari) (If Tenant) – Mandatory

    ORGINAL or COPY or ANY OTHER SPECIFICATION

    Title Deed (if Owner)

    ORGINAL or COPY or ANY OTHER SPECIFICATION

    Location Map

    ORGINAL or COPY or ANY OTHER SPECIFICATION          

     

     

    Service Fee

    Fees

    Value (in AED)

    Application Fee 

    Free 

    Knowledge Fee 

    Free 

    Innovation Fee

    Free 

     

     

    Departments Responsible

    Smart Services Department

     

    Link:  https://portal.dcd.gov.ae

    Hits :  321

DCD Measures

CONTACT US

CONTACT US

Contact Us

x
997
+971 800 997
+971 4 7052041 - 24/7
ccs@dcd.gov.ae & info@dcd.gov.ae
DCD HQ, Dubai P.O. Box 11377 Dubai, UAE
Contact center receives your call 24 X 7 X 365

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Page last updated 27.08.2018

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