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2019 12 15 11NA

Assistant Director General of Dubai Civil Defense for Smart Services, Brigadier Rashid Khalifah AL Buflasah, has received a high-ranking officer’s delegation from Ministry of Interior and Safety of South Korea, currently visiting the country within International Civil Protection Organization and Civil Defense Departments of member states, to attend Organization Training Directors 4th Meeting held between 11-12 December 2019, at Abu Dhabi Civil Defense Academy.

Brig. Rashid confirmed that the delegation has reviewed DCD’S ability and capabilities in fires fighting line, approved plans compared with other countries, disasters response protocol and evacuation facilities.

Delegation also reviewed programs, initiatives and innovations achieved by Dubai Civil Defense at its different main and supportive operations, its best practices implemented in fire and rescue and civil protection fields, to ensure safety and happiness of individuals and community, and protection.  Of national achievements, he added.

Lt. Col. Mutran Khalil, Director of Operations department, indicated that, delegation’s visit falls   under cooperation and exchanging success experiences, it includes showing fire incident reporting mechanism, handling and fire and rescue squads dispatch to incident scene, beside demonstrating DCD’S plans and work process at fire centers, introducing latest equipment and apparatus used, as well as best practices implemented during emergency situations.

2019 12 15 22NA



Last modified on Sunday, 15 Dec 2019 11:04

2019 12 14 1NA

Brig. Rashid Khalifah Al Buflasah, assistant Director General of Smart Services, has received at his office, Maj. Gen. Engineer (Staff) Ahmed Zaki Mohammed Hassan Abadeen, CEO, and Managing Director of Egyptian Administrative Metropolitan Company for Urban Development and his accompanied delegation. 

Delegation’s visit purpose was to review 24X7 system applications, and listened to the detailed explanation about the system, which was delivered by Lt. Col. Abdullrahman AL Ali, acting director of smart systems department, including system categories, and implementations, at all buildings and establishments in the emirate of Dubai, including high rise and warehouses, usage of latest technology known to automatically send signals during emergencies, displaying data and other information about incident scene, to ensure quick response at emergency situations. 

Delegation members also reviewed various programs, initiatives and innovations DCD achieves in its main and supportive operations, knowing best practices applied in specialty area, ongoing safety measures update at buildings and establishments, as well as reviewing its successful experiences.

AL Buflasah stressed that, the visit reflects the deep- rooted fraternal ties between UAE and Egypt, and cooperation in different areas.

He praised administrative capital project and ambitious developmental schemes, confirming that it includes discussion over many substantial points in specialty work, and demonstrating 24x7 system, implemented in Dubai which has achieved a huge success, and contributed positively in fostering safety of lives and properties, via connection with central operations room, round the clock, and by using cutting edge technology to monitor alarm systems installed in buildings and establishments. 

Meeting was attended by Lt. Col. Mutran Khalil Ibrahim, Director of Operations Department and 24x7 officials.

2019 12 14 2NA

2019 12 14 3NA

2019 12 14 4NA

Last modified on Wednesday, 13 May 2020 10:06

2019 12 13 11NA

Dubai Civil Defense employees participating in 2 days long “trainer’s preparation Professional Diploma” training course, held at Sharjah University, have reviewed the “Training Packages”, which contain 19 bags, designed according to the specialization of each one, and based on main axes, from training system designing stage, training activities components, its concepts, principles and goals, training activity planning, preparing and analyzing training needs, until designing and implementing training program.  

Participants revealed excellent capabilities of lectures’ presentation and delivery, training methods, planning and workshops, applying audio- visual means in training operation, presenting scientific material in an interesting way. The way all trainees performed was excellent. 

Training Packages reflect strategic and futuristic dimension of work of specialty, such as “emergency plan Package”, home fire alarm systems operation and assessment, fire incident management and primary schools civil awareness methods , civil employee functional performance new management system applied at Dubai Civil Defense, and marine transportation means fire incident management system. 

Worth mentioning is that, “trainer’s preparation Professional Diploma” is a training program sets in cooperation with Sharjah University, with the aim to provide participants with the knowledge, skills and behavior necessary to perform tasks relate to deliver courses and impart knowledge to others, as part of DCD”S strategy and plans to sustain ongoing learning and assure training program sustainability.

2019 12 13 33NA

2019 12 13 88NA

Last modified on Sunday, 15 Dec 2019 10:20

2019 12 13 3NA


Dubai Civil Defense has concluded its training course titled” Strategy and how to set Performance Indicators”, held at Desert Palm Hotel Dubai, in the presence and participation of Major Mohammed Abdullrahaman AL Saleh, director of Support and Backup center. 

Held course comes as part of DCD’S strategic plans, aiming at personnel training and qualifying sustainability, developing trainee’s knowledge and skills that relate to strategy and performance indicators setting.

Course also aims at providing trainees with work environment analysis method and tools identify measurement indicators auditing, that suits nature of the work, performance indicators types, and factors to be considered in main performance indicators and challenges faced. 

Course also includes axis of introducing strategic concepts and principles, its importance and motives to implement at Dubai Civil Defense, checking performance measurement main criteria, merits and types, phases of strategic planning, factors that must be taking into consideration upon designing vision, message and values, and work environment strategic analysis.

2019 12 13 5NA

Last modified on Sunday, 15 Dec 2019 08:46

2019 12 12 111NA

Dubai Civil Defense has concluded "Artificial Intelligence, Introduction and Applications " training course, held at Desert Palm Hotel Dubai, in the presence of 1st Lt. Hamad Thani, head of Sport and Physical Fitness Section, which aims to demonstrate the importance of Artificial Intelligence, and its  concept and support technology, as well as its future.

Axis include AI concept, current and future applications, AI scopes. Learning computer and nerve networks, deep learning, ability to understand multiple languages, in addition to services that should be included in Artificial Intelligence in soon future were among the issues addressed in the course.

2019 12 12 555NA

Last modified on Thursday, 12 Dec 2019 12:51

2019 12 12 11NA

Dubai Civil Defense has participated in First Aid Six Forum activities, organized by Emirates Red Crescent, at Dust 2 Hotel in Abu Dhabi, which aims to communicate to its strategic partners and the Paramedics the latest technologies witnessed in

First Aid line, as well as latest medical equipment and apparatus.

Dubai Civil Defense was honored at the end of event, as one of strategic partners, in recognition of its valued role in making Red Crescent events and activities a successful. Lt. Jaber Zafer Ahbabi, head of Strategic Partners Section received the certificate on behalf of Dubai Civil Defense.

2019 12 12 44NA

Last modified on Thursday, 12 Dec 2019 12:41

2019 12 12 6NA

Himma Hatta AL Qimmah Initiative’s workshops continue to take place, in line with Dubai Civil Defense HQ agenda to participate in Dubai Government Excellence Program (DGEP) 2020, Pioneering entity category. 

Workshop was held in the presence of MS Nora Ahmed AL Matrooshi, director of Human Resources department, department’s officers, sections heads and other concerned staff of “Human Capital Formation and Emiratization” team, where Eng. Suhad ALmasri, HHA initiative’s team member, delivered detailed explanation about the criteria related to the axis of team work, methods to implement (Competency) form, to achieve r indicators required , identify challenges and development initiatives in the field of Human Capital Formation and Emiratization move, in a way that ensures  DCD’s strategic goals and Dubai Government goals are achieved. 

MS Nora AL Matrooshi has confirmed that regular workshops taking place during this time, contribute greatly in supporting DCD’s trends, and implementing its innovative-based strategy while delivering services to customers, due to its huge impact on ongoing improvement opportunities and development operation sustainability aiming at achieving global leadership.

She also indicated that, axis have included planning and assets management, physical resources management, human capital formation development , and Emiratization through innovative work, and linking them strategic goals, to achieve best measurement indicators, confirming focus was made on enhancing support initiatives aiming to increase functional satisfaction, working environment positivity to booster institutional loyalty value.

In addition, practical steps to support wise leadership directives was reviewed, to sustain Emirati human resources, throw DCD designed programs.

2019 12 12 2NA


Last modified on Wednesday, 13 May 2020 10:07

In the presence of Brig. Jamal Bin Aadid AL Mheiri, acting director general and Brig. Rashid Khalifa AL Buflasah, assistant director for Smart Services, workshops launched by “Himma Hatta Al Qimma” Initiative continue to take place, in line with DCD’S GHQ preparation efforts to participate in Dubai Government Excellence Program (DGEP) 2020, Pioneering entity category. 

Two different workshops branded as “Government Services” and “Digital Government” were conducted.

Afaf Jassim director of Strategy and Future, and chairperson of HHA’S initiative team, has demonstrated in convened workshops, illustrative explanation of axis related standards, how to implement (Efficiency) form, to achieve indicators, and identify challenges and development initiatives.

Brig. Bin Aadid confirmed that , workshop has focused on DCD”s operations to design and deliver advance services to the customers and institutions, in accordance to standards that assure happiness, positivity and quality life, and following up ongoing improvement operations, working to achieve main objectives of Government services, connecting them with the strategy, designing strategic and operational performance indicators before it is linked to strategic plan, and relying on innovation and invention in delivering best services that meet customer’s aspirations.

 For his part, Brig. Rashid Bu Alflasah, pointed to the importance of HHA’S workshops .its influential role in clarifying min points before the assessment time begins in next March, confirming that Digital Government workshop has included all aspects, through which we concentrated on digital maturity level, and the extent to which policies and plans ate designed and implemented in Dubai Civil Defense , to support digital transformation of all services delivered, in a way that its strategy and Dubai Smart Government goals are implemented, making it possible for  them to take the lead.

He added, work in digital transformation is all most nearly to finish by using smart applications, as our department must be paperless organization by 2020.

Bu Alflasa also indicated that search and development points in smart and secure electronic transformation already activated in cooperation with other concerned bodies, work to apply innovative technology to achieve innovation operations, linking DCD’S smart electronic services with other Government entities, to achieve the smart objectives of Dubai Government.

2019 12 11 555NA

2019 12 11 777NA=

Last modified on Wednesday, 11 Dec 2019 12:17

2019 12 10 11NA

Maj. Gen. Expert Rashid Thani Rashid AL Matrooshi, Director General of Dubai Civil Defense HQ, was conferred Fire Magazine Thought Leadership Award, which is sponsored by the FIA- Fire Industry Association, in recognition of his outstanding contribution towards fire and Life safety, during an event organized by Fire Magazine, as part of its Excellence in Fire and Emergency Awards 2019, held at the prestigious One Great George Street London, on 6th Dec. 2019. 

 The Excellence in Fire and Emergency Award, is an event that all Chief Fire Officers, their teams, industry support , suppliers and front line firefighters come together to celebrate the work of brigades, Civil Defense Organizations, teams and individuals who have really made a difference in the World of Fire & safety. 

Said Award applaud innovative working practices, influential leadership, forward – thinking projects and commitment to the values of the fire and emergency services.

For his part, AL Mtrooshi stressed that the winning of Excellence in Fire and Emergency Award, is a result of the futuristic vision of the wise leadership towards developing capabilities a to keep pace with the latest inventions in the fire and safety field, to protect lives and properties and enhance efforts aiming to ensure safety and security sustainability.

Last modified on Wednesday, 11 Dec 2019 08:45

2019 12 10 1NA

Brig. Rashid Khalifa AL Buflasah, assistant director general for Smart Services, at Dubai Civil Defense, has chaired a meeting set to review all services delivered to customers, through smart applications in all phases, processing in other services in which practical steps is not 100%, finish yet, and how to ensure work is totally completed as per scheduled remedy plan. 

Convened meeting includes also reviewing time plan set for complete smart conversion of all DCD’S transactions through smart applications in 2020, to become paperless department, a challenge which we are striving to achieve, before the date scheduled by Dubai Government by 2021, as part of Dubai Paperless strategy, launched by H. H. Sheikh Hamadan Bin Dubai Mohammed Bin Rashid AL Maktoum, Crown Prince and President of Executive Council.

Meeting was attended by Lt. Col. Andullrahaman Mohammed AL Ali, acting director of Communications Systems department, Captain Khalid Saeed ALtuneiji, acting director of Preventive Safety Department, Mr. Abdulaziz Mohammed AL Ali, deputy director of IT department and Eng. Mohammed Janahi, head of Networks.


Last modified on Tuesday, 10 Dec 2019 13:31
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